Contact information

Contact Information

For questions about products, compatibility, orders, shipping, returns, refunds, replacements, warranty service, or privacy, please contact DONGERDI using the information below.

DONGERDI

Email: support@dongerdi.com

Mailing Address:
Room 1006, 10/F, Po Yip Building
23 Hing Yip Street
Kwun Tong, Hong Kong

Please include your order number and a clear description of your request when contacting customer service.

For product compatibility questions, please also provide the device brand, model number, required voltage, current, wattage, and connector size, where available.

Important: This is our business correspondence address. Do not send product returns to this address unless DONGERDI has provided prior written authorization and specifically instructed you to use it. Unauthorized returns may be rejected or may not be processed.