MANUFACTURER WARRANTY

Submit a warranty claim.

Tell us about your DONGERDI product and the issue you are experiencing. We will review the details under the applicable warranty policy.

Proof of purchase

Have your order number or retailer receipt ready.

Product details

Provide the product model and serial or batch number, if available.

Issue description

Explain the problem and any troubleshooting already completed.

Start your claim

Complete every required field. Submission of this form does not guarantee approval; eligibility is assessed under the applicable warranty policy.

Full name

Email address

Order number

Purchase channel

Purchase date

Product or model

Serial or batch number

Issue type

Describe the issue

Our team may request your proof of purchase and clear photos or video by reply email.

Your information is used only to review and respond to this warranty request.